About the Customer
ICare is a healthcare organization and existing Atayo Managed Services customer. With sensitive patient data and strict compliance requirements, ICare depends on robust endpoint and cloud security to protect their environment around the clock.
Customer Challenge
Fragmented Security Stack with Reactive Detection and Rising Costs
ICare's security posture was built on a fragmented multi-vendor approach — Arctic Wolf for managed detection and monitoring (MDM) and Trend Micro for endpoint detection and response (EDR). While functional, this combination created several challenges:
- Reactive security model — The existing vendor stack was primarily reactive, detecting and alerting on threats rather than proactively remediating them. This left ICare exposed during the critical window between detection and manual response.
- Vendor sprawl and complexity — Managing two separate security platforms meant duplicated management overhead, inconsistent policy enforcement, and gaps in visibility across endpoints and cloud workloads.
- Rising licensing costs — Maintaining licenses for both Arctic Wolf and Trend Micro represented a growing expense without proportional improvement in security outcomes.
- Heavy agent footprint — The combined weight of multiple security agents on endpoints consumed significant compute resources, inflating EC2 instance sizing requirements beyond what the actual workloads demanded.
As an existing Managed Services customer, ICare looked to Atayo to modernize their security operations and reduce total cost of ownership without compromising protection.
Partner Solution
Unified Security Platform with Proactive Atayo SOC Operations
Atayo transitioned ICare into a Managed Security Services model, replacing the fragmented Arctic Wolf and Trend Micro stack with CrowdStrike's unified platform backed by native AWS security tooling and Atayo's 24/7 Security Operations Center (SOC).
The engagement included:
- CrowdStrike Falcon deployment across all endpoints, consolidating MDM and EDR capabilities into a single lightweight agent with superior detection and response
- Atayo SOC integration providing proactive threat hunting, sub-15-minute response times, and automated remediation — a fundamental shift from the previous reactive model
- Native AWS security services including Amazon GuardDuty for threat detection, AWS Security Hub for centralized findings, AWS CloudTrail for audit logging, Amazon Inspector for vulnerability management, and AWS Config for continuous compliance monitoring
- EC2 right-sizing — With CrowdStrike's significantly lighter agent footprint freeing up compute capacity previously consumed by Trend Micro and Arctic Wolf agents, Atayo right-sized ICare's EC2 instances to match actual workload requirements
- Unified security posture management combining CrowdStrike's endpoint telemetry with AWS-native cloud security services for end-to-end visibility
“We went from juggling two separate security vendors and hoping nothing slipped through the cracks to having a single platform with a team that's actively hunting threats before they become incidents. The fact that we also cut our compute costs by nearly a third — that wasn't even the goal, but it shows what happens when you get the architecture right.”
About the Partner
Atayo Group is an AWS Advanced Consulting Partner specializing in cloud migration, managed infrastructure services, cloud security, and data intelligence. Headquartered in Tampa, FL, Atayo delivers end-to-end cloud solutions for healthcare, financial services, and enterprise customers across North America. Atayo holds AWS competencies in Migration and Healthcare, and is recognized as an AWS Well-Architected Partner.